by Uwe "Oova" Kleinschmidt | Jan 26, 2019 | Digital Shop News, Educational Topics, Inspect, Product Management News, Product News, Turbo
Turn your Phone to Landscape Started with the wrong topic? No problem. Move Images. Sometimes Techs and/or service advisors start images at the wrong topic and realize later it should have been another topic, labor line or even vehicle. Or the same image is so...
by Uwe "Oova" Kleinschmidt | Dec 31, 2018 | Digital Shop News, Drop Off, Educational Topics, Inspect, Product Management News, Product News, Turbo
Turn your Phone to Landscape TVP Codes let Users Identify Themselves Traditionally login procedures use email address and passwords to identify and authenticate users. For high pace environments with frequently changing users of the same terminal, cards to swipe or...
by Uwe "Oova" Kleinschmidt | Dec 15, 2018 | Appointments, Customer Retention, Digital Shop News, Drop Off, Educational Topics, Product News, Turbo
Turn your Phone to Landscape Email/Text and Appointments Integrated with Your Vehicle DispatchingDigital Motorists use email and text to communicate and less and less use their phone and talk to the service advisor. Shops are forced to constantly check email and text...
by Uwe "Oova" Kleinschmidt | Jan 7, 2018 | Approval, Customer Retention, Digital Shop News, Drop Off, Educational Topics, Follow Up, Inspect, Mobile, Pick Up, Product Management News, Product News, Search and Educate (web), Social Communication, Thank You
Turn your Phone to Landscape Mobile Engagement Made Simple Email is one of the most common ways of communicating. At least if you are a Digital Tourist or Digital Immigrant. Digital Natives seem to have left the email trail and prefer (snap)chat and texting. We...
by Uwe "Oova" Kleinschmidt | Jan 7, 2018 | Approval, Customer Retention, Digital Shop News, Educational Topics, Inspect, Pick Up, Product Management News, Product News
Turn your Phone to Landscape Modern Vehicles Require A New Maintenance Approach Modern vehicles with tens of thousands sensors are able to detect the maintenance needs almost automatically, if you believe the car makers. Even if you don’t subscribe to this...
by Uwe "Oova" Kleinschmidt | Jan 6, 2018 | Approval, Customer Retention, Digital Shop News, Drop Off, Educational Topics, Product Management News, Product News
Turn your Phone to Landscape Best Timing when Educating Motorists Motorists have plenty of opportunities to educate themselves with Google in their pocket. As a consumer, we want to buy and not be sold. By providing them with relevant education in the inspection...
