by carlo | Mar 22, 2019 | Best Practices, Product Management News, SmartFlow, SmartFlow Best Practices, Support, Support Best Practices, TechOps
Turn your Phone to Landscape Clearing your browser’s data is a very important part of the update process! This will avoid problems caused by the previous version conflicting with the new update. Please make sure that you are clearing for all time (not just the...
by lauren thunen | May 24, 2018 | Product News, Retention Best Practices, SmartCheck, SmartFlow, Support
Best Practices for using the AutoVitals Screenshot Tool Initial – Install the Screenshot Tool. If you have not already installed the screenshot tool to your PC, please follow the instructions on this...
by lauren thunen | May 24, 2018 | Product News, Retention Best Practices, SmartCheck, SmartFlow, Support
How to Install the AutoVitals Screenshot Tool Here at AutoVitals, we are constantly improving the methods by which we communicate with our customers. We want to be able to help you with your needs as quickly and efficiently as we can, and receive any new information...
by brian | Dec 15, 2017 | Support, Support Best Practices
How to Perform a Clean Install of the SmartFlow App - Turbo This guide will walk you through the necessary steps to perform a clean installation of the turbo release of the SmartFlow app. Often it is necessary to preform a clean install of the tablet app, either for...
by brian | Dec 15, 2017 | Support
How to Perform a Clean Install of the SmartFlow App - Standard This guide will walk you through the necessary steps to perform a clean installation of the standard release of the SmartFlow app. Often it is necessary to preform a clean install of the tablet app, either...
by brian | Dec 8, 2017 | Support, Support Best Practices
A picture is worth a thousand words, especially when troubleshooting an issue remotely. This is why TechOps will often request a screenshot of the issue you are experiencing. We need to be able to view the symptoms of the issue you are describing, and a screenshot...