The Digital ShopWeb Presence • Digital Inspections • Smartflow • Customer Retention • Training
Product News and Release Notes
- Web Presence
- SmartFlow/ Smart Check/DVVI/IVNV
- Customer Retention
- Point Of Sale Integration
- Patch Fix Software Release
- Turbo release (date)
- 3.4 standard release (date)
- 3.3 SmartFlow/SmartCheck/DVVI/IVNV 3.3 Release Notes (05/19/2017)
- 3.2 SmartFlow/SmartCheck/DVVI/IVNV 3.2 Release Notes (04/28/2017)
- 3.1 SmartFlow Release Notes (04/08/2017)
Workflow Notifications help shop staff save 30-40% of incoming calls and inform Motorists about the progress of the work on their vehicle.
Tech Videos taken with the SmartFlow app can be easily edited and annotated with notes for best impact on Motorists request to be educated
Turn your Phone to Landscape Text Messaging is great- but do you have your customers' permission? We can help with that. Texting your customers is great idea, but do it the right way. Many CRM and workflow solutions out there are happy to send your customers text...
Best Practice Inquiries with Prompt Responses Best ways of signing on and get prompt responses: When joining the forum, please answer three question to get approved. We want to make sure that all Digital Shop Enthusiasts will get the most value from the forum, but it...
Photo captions are an amazing way to educate the motorist. Select the right configuration to make the most of your images and captions.
OEM Service Recommendations are an important tool to educate the motorist. The new interface built in partnership with Identifix allows us to show the recommendations tailored to the current odometer
You will be receiving phone calls from potential customers, by just using our retention and smartflow systems. This business directory will also help your existing website rank, at no additional cost.
Pictures say more than 1,000 words, but words can explain pictures 1,000 times better than pictures alone. Increase your approval rate and quality of communication within the shop using photo captions.
Updates to text message opt in make the opt in process easier for staff and customers
We are excited to announce your staff will never have to ask customers for their carrier to sign up customers for text messages. In addition, we have added several other updates to text messaging, making it easier for your staff to communicate with your customers through texting.
Turn your Phone to Landscape Design and send your own email templates Communicating with Your Customers Made Easy With the ability to add custom photos, text, hyperlinks, and appointment request, you can easily create a professional looking email to your customers in...
Turn your Phone to Landscape Run Targeted, Highly Effective Campaigns Personalized, Specific Marketing Made Easy The Campaign Manager allows you to easily zone in a highly targeted, specific segment of your customers, as well as run more broad campaigns in a few...
Turn your Phone to Landscape Call Analysis of Incoming Phone Calls Working with Your Service Advisors to increase Call Conversion Rate The first impression that your shop makes on a potential customer can have a long lasting impact on the relationship with the...
Turn your Phone to Landscape Text/Email Inspection Results for Faster Approval Communicating with your Customers Made Easy Navigating vehicles in SmartFlow and SmartCheck and sending Inspection results to customers and other repeat actions are launched from the...