Service Advisor Huddles

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    October Service Advisor Huddle
    October 26, 2017
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    7 Touchpoints - Drop Off & Approval
    September 29, 2017
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    Digital Shop Teams
    August 31, 2017
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    7 Touchpoints - Inspect & Approval
    June 22, 2017
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    AutoVitals V3.4 Sneak Peak
    June 1, 2017
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    AutoVitals V3.0 Overview
    March 16, 2017
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    Best Results Require a Process Change
    February 23, 2017
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    Retention Campaign Manager 2.0
    January 26, 2017
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    A Look Back on 2016
    December 29, 2016
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    Combine Coaching with Productivity Tools to Win
    November 18, 2016
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    Digital Supervisor Training
    October 21, 2016
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    10 Tips with Bob Cooper and Frank Scandura
    September 29, 2016
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    Seven Best Practices in the Digital Shop
    August 25, 2016
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    Retention and SmartFlow Release - July 2016
    July 28, 2016
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    Quick Wins with SmartFlow
    June 24, 2016
October Service Advisor Huddle

October Service Advisor Huddle

This month, Jake Hilliard and Frank Scandura covered the Pick Up and Follow Up Touchpoints in a huddle for shop implementers and service advisors. You don't want to miss:  Best Practices for Pick Up and Follow Up Tips to Improve Consistency in your Shop How to Build...

7 Touchpoints – Drop Off & Approval

7 Touchpoints – Drop Off & Approval

Service Advisor Huddle, September 2017 Jake Hilliard What important steps are you missing in your motorist drop off phase? Learn best practices for drop off and how to increase approval rates of jobs in this webinar led by Jake Hilliard who has been credited with...

Digital Shop Teams

Digital Shop Teams

Service Advisor Huddle, August 2017 Frank Scandura Digital Shop Teams allow shop owners to work together as a team with Digital Supervisor Trainers, using a team approach to advising. For our August Service Advisor Huddle, we cover the implementation of Digital Shop...

7 Touchpoints – Inspect & Approval

7 Touchpoints – Inspect & Approval

Service Advisor Huddle, June 2017 Uwe Kleinschmidt In the 7 Touchpoints of Motorists' Engagement, two major portions are the Inspection and Approval steps, which requires constant and clear communication between the techs, service advisors and the motorists. For our...

AutoVitals V3.4 Sneak Peak

AutoVitals V3.4 Sneak Peak

Service Advisor Huddle, May 2017 Uwe Kleinschmidt As we receive feedback from our customers through the Facebook Forum, we continuously improve our products to make them innovative and responsive.  In this huddle, Uwe Kleinschmidt discusses the new features coming in...

AutoVitals V3.0 Overview

AutoVitals V3.0 Overview

Service Advisor Huddle, March 2017 Uwe Kleinschmidt Our technology is constantly improving to help your shop stay up to date and keep our products easy to use. In this huddle, Uwe Kleinschmidt discusses the new features in the 3.0 release, the different ways to get...