Service Advisor Huddles
A process change is a vital component to bringing your shop into the 21st century. With our guest panelists, we discuss AutoVital’s role in that process change and use Ben Nielsen’s shop as an example of a success story with incredible results.
For our first Service Advisor Huddle of 2017, our product manager Bianca Torres speaks about the new Retention Campaign Manager and all the features it adds to the retention suite and to the communication with the customer.
2016 was a successful year for AutoVitals and its customers. Uwe Kleinschmidt and Frank Scandura look back on this year’s accomplishments and improvements, as well as speak on how AutoVitals will continue to improve the shop’s process in 2017.
To understand what the true benefits of AutoVitals are, it is important to see real life success stories. With ATI trainers Bryan Stasch and Michael Bennett, Uwe Kleinschmidt discusses how particular shops became more profitable by applying coaching and using SmartFlow.
This month our guest speakers were our digital supervisor trainers who explained what digital supervisor training is and how it will benefit the shop. Customers who have attended the training also speak on how much it has changed their process.
We had special guests Bob Cooper and Frank Scandura on this service advisor huddle to speak about 10 tips that all shop owners can do to increase sales, profits and most importantly, customer satisfaction.
Our very own Jimmy Lea came back from the future to teach our clients how to leverage the digital shop. These are the seven best ways to build a loyal customer base.
It is vital to have quick and efficient communication within in the shop as well as with the customer. In this Huddle, we discuss how fast internet and an improved inspection page will increase productivity and give the customer the chance to see the inspection results on any device.
Our SmartFlow product has many features that can be implemented quickly and improve your shop flow immediately. With the help of one of our trainers, Lindsay, we have put together some of the best ways to make quick changes in your shop.
To fully understand your shop’s productivity, it is important to be able to measure all types of inspection sheets. In this Huddle, Neil explains how we have created the ability to filter through the sheets as well as an improvement in the report a problem system. Our product advisor also covers best practices created by our trainers to help improve the customer-shop relationship.