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Service Advisor Huddles

Retention and SmartFlow Release – July 2016

It is vital to have quick and efficient communication within in the shop as well as with the customer. In this Huddle, we discuss how fast internet and an improved inspection page will increase productivity and give the customer the chance to see the inspection results on any device.

Retention and SmartFlow Release – May 2016

To fully understand your shop’s productivity, it is important to be able to measure all types of inspection sheets.  In this Huddle, Neil explains how we have created the ability to filter through the sheets as well as an improvement in the report a problem system. Our product advisor also covers best practices created by our trainers to help improve the customer-shop relationship.