by Uwe "Oova" Kleinschmidt | Jan 6, 2018 | Approval, Customer Retention, Digital Shop News, Drop Off, Educational Topics, Product Management News, Product News
Turn your Phone to Landscape Smart Appointment and Service Reminders Educate Motorists Appointments are the shops’ opportunity to not only fix the initial concern a motorist expressed, but also make sure that pending items are presented so all necessary items...
by Uwe "Oova" Kleinschmidt | Jan 6, 2018 | Digital Shop News, Educational Topics, Product Management News, Product News, Search and Educate (web)
Turn your Phone to Landscape Collect more Information for better service! Providing better customer service and streamline internal shop processes is sometimes very easy to accomplish. Ask your customers on the appointment request just two additional questions and...
by Uwe "Oova" Kleinschmidt | Jan 6, 2018 | Digital Shop News, Educational Topics, Product Management News, Product News, Search and Educate (web)
Turn your Phone to Landscape Rank in Search Results for Services You Perform There is an overwhelming amount of information on the web. A motorist tends to search for their make, model, or by service they need rather than searching for a shop! They search the web to...
by Uwe "Oova" Kleinschmidt | Jan 6, 2018 | Approval, Best Practices, Customer Retention, Digital Shop News, Educational Topics, Follow Up, Inspect, Product Management News, Product News, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices, Thank You
Turn your Phone to Landscape Text to Customers With Your Dedicated Phone Number Texting has been proven as the best way to reach your customers, given they have not opted out of the texting service. Starting with AutoVitals 4.0 every SmartFlow X, Digital Shop Lite and...
by Uwe "Oova" Kleinschmidt | Dec 6, 2017 | Best Practices, Digital Shop News, Educational Topics, Product Management News, Product News, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices
Turn your Phone to Landscape Performance Increase and new Features The following new features have been released in the 3.9.51 for iOS initially New dropdown implementation to increase performance on the tablet after iOS11 upgrades slowed down operations Images,...
by Uwe "Oova" Kleinschmidt | Aug 18, 2017 | Best Practices, Digital Shop News, Educational Topics, Product Management News, Product News, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices
Turn your Phone to Landscape Track Tech Notes and Educate Customers Techs and Service Advisors both leave notes on jobs, pictures and videos to inform shop staff and customers about their findings. This feature has been reimplemented to manage when both techs and SA...