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Your Own Texting Channel

Your Own Texting Channel

Turn your Phone to Landscape Text to Customers With Your Dedicated Phone Number Texting has been proven as the best way to reach your customers, given they have not opted out of the texting service. Starting with AutoVitals 4.0 every SmartFlow X, Digital Shop Lite and...
Customer and Shop-Only Notes Revisited

Customer and Shop-Only Notes Revisited

Turn your Phone to Landscape Track Tech Notes and Educate Customers Techs and Service Advisors both leave notes on jobs, pictures and videos to inform shop staff and customers about their findings. This feature has been reimplemented to manage when both techs and SA...
VibAlerts keep Technicians focus on the Vehicle

VibAlerts keep Technicians focus on the Vehicle

Turn your Phone to Landscape Increase Tech Efficiency with VibAlerts Technicians working on the vehicle are often interrupted by audio or visual alerts from the service advisor and the tablet, which will interrupt the tech in their work, which is just another source...
Transparency builds Trust: Workflow Notifications to Update Motorists

Transparency builds Trust: Workflow Notifications to Update Motorists

Turn your Phone to Landscape Motorists Appreciate Updates from You! After motorists have dropped off their vehicle at the shop, they often follow up with phone calls to find out about the progress or maybe they are so busy that they can’t even get the phone call in...
Motorists See and Hear Tech Videos

Motorists See and Hear Tech Videos

Turn your Phone to Landscape How Less Than 20 Seconds of Tech Videos Help Approve More Work Videos Taken by Techs Start a New Way of Approval for Complex Repairs Video taking is a no brainer with tablets. Not enough techs and service advisors though are professional...