by Uwe "Oova" Kleinschmidt | Jan 6, 2018 | Approval, Best Practices, Customer Retention, Digital Shop News, Educational Topics, Follow Up, Inspect, Product Management News, Product News, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices, Thank You
Turn your Phone to Landscape Text to Customers With Your Dedicated Phone Number Texting has been proven as the best way to reach your customers, given they have not opted out of the texting service. Starting with AutoVitals 4.0 every SmartFlow X, Digital Shop Lite and...
by Uwe "Oova" Kleinschmidt | Dec 6, 2017 | Best Practices, Digital Shop News, Educational Topics, Product Management News, Product News, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices
Turn your Phone to Landscape Performance Increase and new Features The following new features have been released in the 3.9.51 for iOS initially New dropdown implementation to increase performance on the tablet after iOS11 upgrades slowed down operations Images,...
by Uwe "Oova" Kleinschmidt | Aug 18, 2017 | Best Practices, Digital Shop News, Educational Topics, Product Management News, Product News, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices
Turn your Phone to Landscape Track Tech Notes and Educate Customers Techs and Service Advisors both leave notes on jobs, pictures and videos to inform shop staff and customers about their findings. This feature has been reimplemented to manage when both techs and SA...
by Uwe "Oova" Kleinschmidt | Aug 2, 2017 | Best Practices, Digital Shop News, Educational Topics, Product Management News, Product News, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices
Turn your Phone to Landscape Increase Tech Efficiency with VibAlerts Technicians working on the vehicle are often interrupted by audio or visual alerts from the service advisor and the tablet, which will interrupt the tech in their work, which is just another source...
by Uwe "Oova" Kleinschmidt | Jul 11, 2017 | Best Practices, Digital Shop News, Educational Topics, Product Management News, Product News, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices
Turn your Phone to Landscape Motorists Appreciate Updates from You! After motorists have dropped off their vehicle at the shop, they often follow up with phone calls to find out about the progress or maybe they are so busy that they can’t even get the phone call in...
by Uwe "Oova" Kleinschmidt | Jul 9, 2017 | Approval, Best Practices, Digital Shop News, Inspect, New Features, Product Management News, Product News, SmartCheck, SmartFlow, SmartFlow Announcements, SmartFlow Best Practices, The Digital Shop® Talk
Turn your Phone to Landscape How Less Than 20 Seconds of Tech Videos Help Approve More Work Videos Taken by Techs Start a New Way of Approval for Complex Repairs Video taking is a no brainer with tablets. Not enough techs and service advisors though are professional...