Turn your Phone to Landscape

images

Smart CRM for Smart Campaigns

Traditional Solutions 

  • Generic text in service reminders doesn’t get motorist’s attention, especially on a smartphone
    • LOW appointment rates are inevitable
  • OEM service intervals (if used) don’t match shop’s best practices
  • Inspection results are not used to reinforce the need for the proposed work
  • NO auto detection of needed work based on the shop’s maintenance plan (do you have one?)

Smart CRM

  • All messages can be branded based on our color palette
  • Service Reminders include inspection results of
    • Future Attention topics
    • Declined or Deferred Work
  • The Canned Job Scheduler allows creating a shop specific Maintenance Plan, which then can be used to create text and email campaigns to
    • e.g., send all customer a coupon, who are overdue for their transmission flush
  • The service advisor can either run on autopilot with “set and forget” or have full control over every customer’s service reminder BEFORE the vehicle leaves the shop

Register here for the Digital Shop Talk Webinars. The webinar on the 20th and 29th are dedicated to the Smart CRM

 

Didn’t Find what you were looking for?