by Uwe "Oova" Kleinschmidt | Dec 26, 2016 | Best Practices, DSOP, SmartFlow, SmartFlow Best Practices, The Digital Shop
Turn your Phone to Landscape Adjust SmartFlow to Your Workflow Correct Workflow = Smooth Working Please Note that the options described in this article are for the Advanced Workflow, which will be enabled as part of a workflow consultation with a trainer or workflow...
by carlo | Apr 19, 2021 | The Digital Shop® Best Practices, Uncategorized
When a coach is added to the BCP, they receive email alerts for all shops that they coach. In some cases, this can lead to an unwanted volume of alerts. To prevent this we have added two notification settings that allow them to control which type of alerts they will...
by carlo | Apr 1, 2021 | Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, The Digital Shop® Best Practices
Updates for TVP.X & AutoVitals.X TVP.X 6.0.63 Product Enhancements Added ability to extend Service Advisor timeout From 30 min to 120 minutes Each service advisor adjustment is independent: Go to Inspection Settings–> Inspection Tab –> Service...
by carlo | Dec 5, 2020 | Mobile, Product Management News, Product News, Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, Uncategorized
New Hot Update Support User-Friendly Update Prompts Work Order Outside of WiFi Guided Mode Improvements No action required for Good status Configuration to skip unnecessary notes & images(more info) Camera Improvements Adding multiple photos per session Add...
by Uwe "Oova" Kleinschmidt | Oct 23, 2020 | Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, The Digital Shop® Best Practices
All Updates for TVP.X, AutoVitals.X and TVP-Legacy (TVP.X): For shops where the motorist chat from your website is activated, you can select the order of service advisors to receive the chat in case the 1st one is inactive or doesn’t respond within 60 seconds....
by Uwe "Oova" Kleinschmidt | Oct 11, 2020 | Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, The Digital Shop® Best Practices
All Updates for TVP.X, AutoVitals.X and TVP-Legacy (TVP.X): Users of DVI.X and SmartFlow.X with non-integrated PoS are now able to add a vehicle and create/reuse customer and vehicle information. (TVP.X): Users of DVI.X and SmartFlow.X with non-integrated PoS are now...
by Uwe "Oova" Kleinschmidt | Sep 26, 2020 | Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, The Digital Shop® Best Practices
All Updates for TVP.X, AutoVitals.X and TVP-Legacy (TVP.X): Multi-Shop owners and trainers/coaches can plot trends for up to 5 locations for one KPI (see featured image of the article above). (TVP.X): The Customer View and Shop-Eyes Only View of the inspection results...
by Uwe "Oova" Kleinschmidt | Sep 12, 2020 | Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, The Digital Shop® Best Practices
All Updates for TVP.X, AutoVitals.X and TVP-Legacy (TVP.X): Chats and Alerts are displayed even if inactivity on the TVP.X has logged the user out (see featured image of the article above). (TVP.X): The TVP.X is usable on tablets as well, the software will...
by Uwe "Oova" Kleinschmidt | Sep 4, 2020 | The Digital Shop® Best Practices, Uncategorized
With the introduction of TVP.X the legacy Vehicle Inspection Results Page will be replaced by its successor, which also includes the SA/Tech Audit feature (for more info click here). This change is planned for the 09/26. Visitors of the page will be informed...
by Uwe "Oova" Kleinschmidt | Aug 31, 2020 | Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, The Digital Shop® Best Practices
All Updates for TVP.X, AutoVitals.X and TVP-Legacy (TVP.X): The number of Production Managers has been limited to 1, and in addition, a proxy can be defined. Note that all shops with more than one PM defined have either been configured as main and proxy if the number...
by Uwe "Oova" Kleinschmidt | Aug 28, 2020 | The Digital Shop® Best Practices, Uncategorized
During the Onboarding process shop implementers have now the ability to opt-in all customers for texting at once. In addition, by default, all customers not opted-in yet will be asked to opt-in at drop-off of their vehicle. See below how it is presented to you...