Joe’s Auto Center boosts Technician Productivity


shop owner Joe wants technician productivity

Shop Owner Joe

service advisor Bill enjoys technician productivity

Service Advisor Bill

super tech sam increases his technician productivity

Super Tech Sam







Starting with this post we will feature Shop Owner Joe, Service Advisor Bill and Super Tech Sam, who will guide us through best shop practices.
We have studied successful shops of any size as well as specialty and provide support for online interaction with motorists, high performing techs boosting technician productivity in the back shop and shop owners monitoring key metrics.

The video featured at the top in this post shows Sam and Bill using our latest product: the Paperless Back Shop providing a win, win, win situation for the shop.

  • Increasing Sam’s technician productivity using digital inspections and worksheets
  • Helping Bill to sell more preventive services
  • Providing Joe the reports to measure technician efficiency

Integrated with your Shop Management Software (SMS), the Paperless Back Shop (PBS) runs on iPad or Android based tablets and if your have a PC near your service bay, you can use it as well. For more information go to the PBS Info Page 

In case you are a NAPA Auto Care Center, check out the NAPA DVI info page

The NAPA DVI offers members a cost effective way to run digital inspections and is based on our proven and highly optimized mobile technology, which has been tested by a significant number of industry leading shops.

Technician Productivuty