Production Manager

  • Production Managers (PM) manage typically estimate building and dispatch techs and receive all alerts and tasks configured in the settings (see above)

  • There can only be ONE PM at a time. If this person is not online, the proxy PM takes over. The proxy can be configured in the settings shown below.
    Primary Production Manager

  • If neither PM nor the proxy is online, SAs need to pick up the slack and assign the task to themselves. This is indicated by a warning sign on the TVP.X banner (see below)