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AutoVitals Systems Status

Below you will find the latest status of each of  our AutoVitals critical systems. High priority alerts and systems wide incidents are displayed first followed by specific details for each product group. If you are experiencing problems that are not covered by the system status below you can also visit our FAQ/Known Issues section using the links on the right. You may also use the Report a Problem button on the right to open a support ticket.

Maintenance & Alerts

Alerts


All systems are operational.

1. Alerts

2. Scheduled Maintenance

Our maintenance was successfully completed and AutoVitals applications should be operational. We are continuing to update data in the Business Control Panel. As a result, certain reports may be unavailable until approximately 5pm PT. We will update this notice when our data updates are complete and all reports are available. 

Maintenance Note: If techs experience a 503 or 404 error upon opening or clocking into the AutoVitals app, please have them force close and reopen app. The errors are likely a result of the maintenance this weekend.

Products and Services


Check out any of the product line sections below to review the current status of specific features.

SmartFlow / EIS / NAPA DVI

All Inspection Results are available in your shop specific Google Drive. Go There

All services and functions of SmartFlow are currently operational.

Retention

All services and functions of Thank you, Follow up, and CRM are currently operational.

Website

All services and functions of search and educate are currently operational.

Support Hours

Monday-Saturday
5am-5pm Pacific

If you need immediate assistance, please contact Customer Service at

866-949-2848

Report A Problem

if you are experiencing technical difficulties at this time then please report a problem.

Contact Us

Support Hours

Monday-Saturday
5am-5pm Pacific

If you need immediate assistance, please contact Customer Service at

866-949-2848

Report A Problem

if you are experiencing technical difficulties at this time then please report a problem.

Request a Feature

Request a feature on on facebook forum and create engament with other shop owners

Support Articles