AutoVitals Systems Status
Below you will find the latest status of each of our AutoVitals critical systems. High priority alerts and systems wide incidents are displayed first followed by specific details for each product group. If you are experiencing problems that are not covered by the system status below you can also visit our FAQ/Known Issues section using the links on the right. You may also use the Report a Problem button on the right to open a support ticket.
Maintenance & Alerts
Alerts
All systems are operational.
1. Alerts
2. Scheduled Maintenance
Our maintenance was successfully completed and AutoVitals applications should be operational. We are continuing to update data in the Business Control Panel. As a result, certain reports may be unavailable until approximately 5pm PT. We will update this notice when our data updates are complete and all reports are available.
Maintenance Note: If techs experience a 503 or 404 error upon opening or clocking into the AutoVitals app, please have them force close and reopen app. The errors are likely a result of the maintenance this weekend.
Products and Services
Check out any of the product line sections below to review the current status of specific features.
SmartFlow / EIS / NAPA DVI
All services and functions of SmartFlow are currently operational.
Retention
Website
Support Hours
5am-5pm Pacific
If you need immediate assistance, please contact Customer Service at
Report A Problem
if you are experiencing technical difficulties at this time then please report a problem.
Contact Us
Support Hours
5am-5pm Pacific
If you need immediate assistance, please contact Customer Service at
Report A Problem
Request a Feature
Support Articles
- V5.0.12 Topic and Photo/Image/Notes Editor - April 9, 2019
- Changing your PoS Server Guidelines - February 28, 2018
- Lost Customer Email Campaign - October 2, 2017