Service Advisor Huddle, August 2015

 Neil Reilly- Shapiro, Lindsay Sinopoli

Having the ability to show your customers images of their vehicles can make all the difference in selling a recommendation. Through the new update in our SmartFlow 2.0 Today’s Vehicle Page, including pictures in your inspection is easier than ever. In this huddle we explain how it is done in addition to rolling out our brand new Service Advisor script. Lindsay Sinopoli, one of our product advisors and experienced Service Advisor gives out the secrets on how to successfully use our script to have strong communication and a long lasting relationship with your customers.

Check out the highlights of this months huddle. For more information, the full version can be seen below!

To hear a run through of the script and recommendations on how to use it, please watch the full version of the Service Advisor Huddle below:

If you would like to follow along with the script, you can access it here. To read more about the update on the Today’s Vehicles Page, click here.

Are you interested in attending a AV Partner Workshop? Click here to find out more information on what goes on and how to sign up.

For more updates, go to our PM page, where regular blog posts are added. If you are interested in discussing our products, we have created a Facebook page to join in conversation with our other clients. If you are interested in seeing the other Service Advisor Huddles, please click here.