by Anastacia Brewer | Jan 31, 2017 | Best Practices, Customer Retention, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape We’re Going Mobile- are you in? Mobile phones, mobile websites, mobile applications: the trend is clear. How many mobile devices do the members of your household use daily? Or more importantly, how many of your customers use their...
by Uwe "Oova" Kleinschmidt | Nov 30, 2011 | Educational Topics
Reviews assist in getting potentially new customers to trust you. You knew that already. Dominance on Google page#1 assists new customers finding you. You knew that as well. Do you know how effective these can be when combined? See the image below. And did I mention...
by Uwe "Oova" Kleinschmidt | Oct 8, 2011 | Uncategorized
Are you setting goals for yourself and your technicians? Do you know how many hours the service advisor sold based on the inspections results done by the technician? Do you have regular talks with your technicians and service advisors to optimize work flow in your...
by Uwe "Oova" Kleinschmidt | Aug 21, 2011 | Educational Topics
Text messaging has penetrated our life so much that even people like me and older use it every day. Although we might feel still some resistance in letting people outside of our family and friends into our “inner text circle”, our 17 year old daughter Lina...
