by Anastacia Brewer | Jan 31, 2017 | Best Practices, Customer Retention, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape We’re Going Mobile- are you in? Mobile phones, mobile websites, mobile applications: the trend is clear. How many mobile devices do the members of your household use daily? Or more importantly, how many of your customers use their...
by Uwe "Oova" Kleinschmidt | Apr 21, 2012 | Social Communication
I am regularly surprised by the ease of communication on Facebook and I am wondering how it changes the way we communicate with one another. Our daughter Lina, who will turn 19, not only claims that she knows every single one of her 973 facebook friends well, but...
by Uwe "Oova" Kleinschmidt | Nov 30, 2011 | Educational Topics
Reviews assist in getting potentially new customers to trust you. You knew that already. Dominance on Google page#1 assists new customers finding you. You knew that as well. Do you know how effective these can be when combined? See the image below. And did I mention...
by Uwe "Oova" Kleinschmidt | Sep 10, 2011 | Educational Topics
Although Google has stopped aggregating third party reviews (see here for why it happened), reviews have not lost their power. The opposite is true. In addition to showing reviews augmented with stars on the Google Places listing, reviews can help local businesses to...
by Uwe "Oova" Kleinschmidt | Aug 21, 2011 | Educational Topics
Text messaging has penetrated our life so much that even people like me and older use it every day. Although we might feel still some resistance in letting people outside of our family and friends into our “inner text circle”, our 17 year old daughter Lina...
