Turn your Phone to Landscape

There are many different icons on the Today’s Vehicles Page (TVP). Each icon contains an impactful feature to help manage your shop’s workflow. This TVP Glossary is the list of icons with definitions. However, you do not need to have the list up all the time. As you might have noticed already, there are hover texts for all the icons on your TVP. A hover text will show up momentarily when you hover your mouse over an icon, and it will explain the function of the icon.

For a printable version of this glossary, click HERE.

Tech View

Shows vehicles by tech assignment

Conversation

All inbound & outbound customer communication

Schedule Appointment

Schedule the next appointment with customer

CRM Menu

Takes you to CRM dashboard

Inspection Sheets

Inspection sheet settings/configuration

Setting

Both SmartFlow & CRM settings

Today’s Vehicles

Create new vehicles tiles

Collapse/Expand

Collapses or expands the tiles or internal conversation on TVP

Memory Disk

Saves different TVP layouts

Yellow Bubble

Number of vehicles either above or below the screen

Clock

Shows chat history between service advisors and technicians

Chat

Read and respond to messages from technicians to service advisors

Search

Search for vehicles/customers

Workflow View

Shows vehicles by workflow management

Shop Meeting

Log in to Business Control Panel (BCP)

Confirm Appointment

Confirm appointment requests

Reports

Shows a list of reports to run

Inspection Results

View Inspection Results

Help

Creates support ticket for technical issues

Potential Duplicates

Shows the number of potential duplicates

Sort by

Sort tiles by Promised Date, RO# or Drag&Drop

Load a Config

Loads saved TVP layouts

Alert Setting

YMM of vehicles that stay in certain workflow step will flash

TVP Audible Alert

Turn it on/off for incoming messages to service advisors

Vehicle Tile Glossary

The icons a vehicle tile change accordingly with different actions taken on the vehicle. There for it is important to read the hover text and this glossary to understand what each icon indicates.