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7 Touchpoints – Pick Up, Thank You & Follow Up

by | Oct 17, 2017 | 7 Touchpoints Webinar

7 Touchpoints - Pick Up, Thank You and Follow Up Webinar

This week we had a 7 Touchpoints webinar to discuss Customer Retention improvements in the Digital Shop platform at the Pick Up, Thank You and Follow Up stages.

  • The decisions your motorist makes once their visit is over
  • What needs to be done so the motorist make the best decisions
  • How the Digital Shop enables great motorist benefits and provides your shop value

And More!

 

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Webinars  in This Series

Do’s & Don’ts of the Retention Campaign Manager & Brand Manager

by | May 16, 2019 | 7 Touchpoints Webinar | 0 Comments

In this week's Digital Shop Talk webinar, Tom Dorsey, Chris Maggard, and Marty Mace talk about how to utilize the campaign manager to increase customer retention and how to use the Brand Manager to change the look and feel of your communications with customers. ...
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Do’s & Don’t of Setting up Your Default Inspection Sheet & Technician Dispatching Tips

by | May 16, 2019 | 7 Touchpoints Webinar | 0 Comments

In this week's Digital Shop Talk webinar, Tom Dorsey & Chris Maggard talk about how to setup the default inspection sheet to fit your shops inspection process and technician dispatching tips & tricks.  [powr-comments id="9778e477_1554942876"]
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Higher Shop Productivity Through Effective Digital Communication

by | May 2, 2019 | 7 Touchpoints Webinar | 0 Comments

In this week's Digital Shop Talk webinar, Tom Dorsey & Marty Mace talk about higher shop productivity through digital communication and how to engage with your techs and service advisors with Special, Smart, and Ultimate Markers. [powr-comments...
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