by Anastacia Brewer | Apr 9, 2019 | 7 Touchpoints Webinar
V5.0.12 Topic and Image/Notes Editor Digital Shop Talk Webinar In this week’s Digital Shop Talk webinar, Uwe Kleinschmidt gives updates on NAPA TRACS Enterprise two-way integration and updates about the V5.0.12 topic and photo/image/notes editor [powr-comments...
by Anastacia Brewer | Feb 28, 2018 | Best Practices, Billing
Point of Sale (PoS) Server Modification Guidelines If you are going to be switching to a new PoS vendor or upgrading your PoS to a newer database technology (i.e. moving from an Access to a SQL database), your new software provider MUST transfer service history from...
by Anastacia Brewer | Oct 2, 2017 | Best Practices, Customer Retention, Follow Up, Product News, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape Win Back Lost Customers Are you regularly working to win back lost customers? If not, the time to start is now. A great lost customer email campaign is the key to bringing customers back into your shop. We would love to work with you to...
by Anastacia Brewer | May 26, 2017 | Best Practices, Customer Retention, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape Managing your customer communications and shop calendar made easy The serviceteam@ account allows you to access your customer communications and shop calendar in one convenient location The Google email and calendar accounts provided to...
by Anastacia Brewer | Mar 28, 2017 | Best Practices, Customer Retention, Retention Best Practices
Turn your Phone to Landscape Ensure customers that do not want email marketing are left out of email campaigns. Below you will find step by step instructions on how you can mark a customer in your POS to ensure they will not receive email marketing sent by...
