Service Advisor Huddles
March 22, 2011
September 12, 2011
December 5, 2011
May 18, 2012
May 10, 2013
July 31, 2013
September 5, 2013
March 12, 2014
August 1, 2014
October 24, 2014
November 25, 2014
February 27, 2015
April 3, 2015
May 29, 2015
June 19, 2015
Inspection Sheets – March Service Advisor Huddle
This month Jake Hilliard covered Inspection Sheet Best Practices to create customer engagement and increase approval. You don't want to miss: How to attach educational videos to your inspections The benefits of using images and videos in your inspection sheets How to...
Digital Shop Teams – February Service Advisor Huddle
This month, Jake Hilliard covered the benefits of attending your Digital Shop Team meetings. You don't want to miss: What your team will be covering in the Digital Shop Team meetings Session 1: Impactful Pictures Session 2: How to Manage Motorist Expectations Session...
Pictures – December Service Advisor Huddle
This month, Jake Hilliard and Frank Scandura covered how to save time and increase approval rates and profitability by taking quality and consistent pictures at every inspection in a huddle for shop implementers and service advisors. You don't want to miss: Best...
Smart Markers – November Service Advisor Huddle
This month, Jake Hilliard and Frank Scandura covered how to save time and money with Smart Markers in a huddle for shop implementers and service advisors. You don't want to miss: How to Set Up Smart Markers Best Practices for Smart Markers How Smart Markers Can...
October Service Advisor Huddle
This month, Jake Hilliard and Frank Scandura covered the Pick Up and Follow Up Touchpoints in a huddle for shop implementers and service advisors. You don't want to miss: Best Practices for Pick Up and Follow Up Tips to Improve Consistency in your Shop How to Build...
7 Touchpoints – Drop Off & Approval
Service Advisor Huddle, September 2017 Jake Hilliard What important steps are you missing in your motorist drop off phase? Learn best practices for drop off and how to increase approval rates of jobs in this webinar led by Jake Hilliard who has been credited with...
Digital Shop Teams
Service Advisor Huddle, August 2017 Frank Scandura Digital Shop Teams allow shop owners to work together as a team with Digital Supervisor Trainers, using a team approach to advising. For our August Service Advisor Huddle, we cover the implementation of Digital Shop...
7 Touchpoints – Inspect & Approval
Service Advisor Huddle, June 2017 Uwe Kleinschmidt In the 7 Touchpoints of Motorists' Engagement, two major portions are the Inspection and Approval steps, which requires constant and clear communication between the techs, service advisors and the motorists. For our...
AutoVitals V3.4 Sneak Peak
Service Advisor Huddle, May 2017 Uwe Kleinschmidt As we receive feedback from our customers through the Facebook Forum, we continuously improve our products to make them innovative and responsive. In this huddle, Uwe Kleinschmidt discusses the new features coming in...
AutoVitals V3.0 Overview
Service Advisor Huddle, March 2017 Uwe Kleinschmidt Our technology is constantly improving to help your shop stay up to date and keep our products easy to use. In this huddle, Uwe Kleinschmidt discusses the new features in the 3.0 release, the different ways to get...
- V5.0.12 Topic and Photo/Image/Notes Editor - April 9, 2019
- Changing your PoS Server Guidelines - February 28, 2018
- Lost Customer Email Campaign - October 2, 2017