by Uwe "Oova" Kleinschmidt | Mar 20, 2016 | Educational Topics, Mobile, Product Management News, SmartFlow, SmartFlow Announcements
Measure Technician Efficiency in Real-Time In today’s world service advisors are at the counter and take care of the customers and when needed, use the SmartFlow control panel and its messaging to find out the work progress for each Technician. Without SmartFlow...
by Uwe "Oova" Kleinschmidt | Feb 25, 2016 | SA Huddle
Service Advisor Huddle, February 2016 Uwe Kleinschmidt Being able to listen to past phone calls with customers can help improve customer service and converting leads to customers. In this service advisor huddle, we talk about tracking phone numbers and listening to...
by Uwe "Oova" Kleinschmidt | Jan 28, 2016 | SA Huddle, SmartFlow
Service Advisor Huddle, January 2016 Uwe Kleinschmidt Our Service Advisor huddles are here to educate our customers about different SmartFlow features and this month it was all about Smart Markers. These markers can help automate and speed up the inspection process...
by Uwe "Oova" Kleinschmidt | Jan 14, 2016 | SA Huddle
Service Advisor Huddle, January 2016 Uwe Kleinschmidt One of the most important components of every shop, is how well technicians and service advisors work together. And AutoVitals has created the first report assessing the efficiency and productivity of your team...
by Uwe "Oova" Kleinschmidt | Dec 17, 2015 | SA Huddle
Service Advisor Huddle, December 2015 Christian Wiens, Lindsay Sinopoli, Timothy Livingston SmartFlow is not just a product, but a digital way of doing business. Our experienced Digital Operations Trainers and SmartFlow Experts explain how SmartFlow can improve your...
