by Uwe "Oova" Kleinschmidt | Jul 28, 2011 | Effective Website Design, Uncategorized
Have you ever had discussions with your web designer/client on how the website should look like? Discussions about what image to place where, what color, what layout, what design in general? And did you catch yourself getting more and more agitated because you realize...
by Uwe "Oova" Kleinschmidt | Jul 5, 2011 | Educational Topics, Service Advisor Talk, Social Communication
Is the customer interaction at the counter related to the effectiveness of an online campaign? Can messaging to the customer be automated? Can the service adviser be replaced? Watch this recipe for success when leveraging the counter experience in your online...
by Uwe "Oova" Kleinschmidt | Jun 15, 2011 | Uncategorized
Having one’s business out there on Google or other places seems scary to some and a huge opportunity to others. That anybody can leave an unfiltered review creates some discomfort. To those who feel like it, don’t be afraid, the freedom of the internet...
by Uwe "Oova" Kleinschmidt | Apr 23, 2011 | Effective Website Design
One cannot overstate the importance of reviews for the reputation of your business in the fast-pace online world, where word of mouth travels through Google search, Facebook and other social media. I just bumped into a business listing we manage for one of our...
by Uwe "Oova" Kleinschmidt | Mar 21, 2011 | Educational Topics
During my presentations at ASC Chapter meetings, and during phone calls with shop owners – just like the other day when I talked to Mitch Schneider – there is the same kind of questions popping up when it comes to internet marketing. So Mitch and I...