by brian | Dec 15, 2017 | Support, Support Best Practices
How to Perform a Clean Install of the SmartFlow App - Turbo This guide will walk you through the necessary steps to perform a clean installation of the turbo release of the SmartFlow app. Often it is necessary to preform a clean install of the tablet app, either for...
by brian | Dec 15, 2017 | Support
How to Perform a Clean Install of the SmartFlow App - Standard This guide will walk you through the necessary steps to perform a clean installation of the standard release of the SmartFlow app. Often it is necessary to preform a clean install of the tablet app, either...
by brian | Dec 8, 2017 | Support, Support Best Practices
A picture is worth a thousand words, especially when troubleshooting an issue remotely. This is why TechOps will often request a screenshot of the issue you are experiencing. We need to be able to view the symptoms of the issue you are describing, and a screenshot...
by brian | Nov 14, 2017 | Support, Support Best Practices
As a busy shop owner, you don’t always have time to switch back and forth between the Today’s Vehicles Page (TVP) and your email while communicating with TechOps about an issue. That’s why we made things easy for you with the Action Required icon. After you send in a...
by brian | Oct 31, 2017 | Support, Support Best Practices
How to Establish a Remote Connection on an iPad iOS 11 adds the ability to establish remote screen sharing of a tablet – a useful feature for observing an error occurring on a tablet. The following guide will walk you through the steps to establish a screen...
