by Uwe "Oova" Kleinschmidt | Apr 29, 2015 | Educational Topics, Effective Website Design, Product Management News, Web Presence Announcements
Mobile Friendly is Not Enough, or is it? Since April 21 2015 Google conceals websites in mobile search, which do not meet the absolute basics of mobile web design like clearly legible wording without zooming in tapping a button without hitting more than one (You...
by Uwe "Oova" Kleinschmidt | Apr 12, 2015 | Effective Website Design, Web Presence Announcements
Is April 21st enough time to act? You need to hurry. This post is not for owners of a smartphone, who are unfriendly. This post is for people, who own a website, which is important for their business and who, for some reason, have missed that Google will change is...
by Uwe "Oova" Kleinschmidt | Mar 24, 2015 | Educational Topics, Web Presence Announcements
Do you ever go to the store to buy “stuff’?” I mean stuff you don’t put on or in your body? Stuff like books, electronics, or any thing else you know well enough just from looking at a series of pictures? OK then, how much stuff do you buy on...
by Uwe "Oova" Kleinschmidt | Mar 1, 2015 | Educational Topics, Effective Website Design, Product Management News, Web Presence Announcements
Reviewing Performance Indexes Made Easy Business owners working on the business, and not in it, define key performance indicators (KPI) for their business, setting a baseline and monitor against this baseline. Although the urge is big, selecting more than three KPIs...
by Karl Kleinschmidt | Feb 25, 2015 | Product Management News, Web Presence Announcements
One of the most important points of interaction between the Service Advisor and the motorist is the initial conversation. It is designed to assure the first time customer that the shop is the best choice for solving their vehicle’s problem or performing a particular...
by Uwe "Oova" Kleinschmidt | Jan 26, 2015 | Educational Topics, Product Management News, SmartFlow Announcements, Thank You, Web Presence Announcements
Get More Reviews and More Appointments! Motorists receive thank you emails from shops every day, and some leave a review, but more and more don’t. Why? They are inundated with emails containing generic call to actions. The solution: shops review each other to...