by Uwe "Oova" Kleinschmidt | Nov 19, 2019 | Educational Topics, Mobile, Product Management News, SmartFlow Announcements
Motorist Education Made Easy Every service advisor, who uses Digital Inspection results successfully, knows the importance of three Es: 1.Educate the customer instead of force-feeding the information 2.Eliminate confusion, lack of understanding by showing pictures and...
by Uwe "Oova" Kleinschmidt | Nov 5, 2019 | Educational Topics, Product Management News, SmartFlow Announcements
Have you activated your personal Google Drive to store all inspections results? Hm, then let’s do it now! You probably have heard of Google Drive. If not, I promise after reading this post you will appreciate it as a tool you wish you knew a long time...
by Uwe "Oova" Kleinschmidt | May 6, 2019 | Digital Shop News, Educational Topics, Inspect, Product Management News, Product News
The Wait is Over Adding SmartFlowX to NAPA TRACS Enterprise turns your operation into a digital shop. Not only are ARO increases the inevitable results, the Retention rate will increase as well. The best of all: you can measure staff behavior to pinpoint exactly...
by Uwe "Oova" Kleinschmidt | Apr 22, 2019 | Best Practices, Digital Shop News, Inspect, Product Management News
Turn your Phone to Landscape Step 1: Select Candidates based on Past Performance Step 2: Select up to 5 KPIs for up to 50 shops... ... or up to 5 shops with up to 50 KPIs Step 3: Create a Leaderboard on Toggle Switch Step 4: Insights about Shop/Staff...
by Uwe "Oova" Kleinschmidt | Apr 20, 2019 | Best Practices, Digital Shop News, Inspect, Product Management News, Turbo
Turn your Phone to Landscape Banner for Special Customers Step 1 Select Customer and Banner The Banner Appears for this Customer Only Toggle Views on the MSO KPI Dashboard New Appointment Request Options New Features and BugFixes Custom Banners and new KPI- Dashboard...