by Uwe "Oova" Kleinschmidt | Sep 16, 2018 | Approval, Best Practices, Digital Shop News, Inspect, Product Management News, Product News
Turn your Phone to Landscape Carry Forward Inspection Results Often motorists don’t have the time or budget to take care of all recommendations in one visit or parts are not available the same day. That leads to multiple visits to your shop and applying the 100%...
by Uwe "Oova" Kleinschmidt | Aug 25, 2018 | Approval, Best Practices, Digital Shop News, Inspect, Product Management News, Product News
Turn your Phone to Landscape Get the Results from your Hunter machine embedded in the inspection results Do you use a Hunter Quick Check or Hawkeye in your shop? The make sure it is integrated with your SmartFlowX, Digital Shop Lite or Digital Shop Pro version. It...
by Uwe "Oova" Kleinschmidt | May 26, 2018 | Approval, Best Practices, Digital Shop News, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Select What You Want To Send based on popular demand we have re-introduced the ability to send the work order only. All it takes is to mark the portion you want to send by checking the appropriate checkbox. Note that you can’t...
by Uwe "Oova" Kleinschmidt | May 13, 2018 | Approval, Best Practices, Digital Shop News, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Well Prepared for the Customer Call Service advisors (SA) are always busy with lots of activities and need any help they can get to make the approval phone call the best possible experience for the customer. It is very important to know...
by Uwe "Oova" Kleinschmidt | Apr 7, 2018 | Approval, Best Practices, Digital Shop News, Drop Off, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Manage vehicles by Service Advisor in SmartFlow Until now service advisors were hidden on the list of technicians in SmartFlow. That can now be changed. Please go to the technician list in the Setup (see image below) and mark them as a...
by Uwe "Oova" Kleinschmidt | Mar 3, 2018 | Approval, Best Practices, Digital Shop News, Drop Off, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Customize Canned Emails and Text Messages You have now 15 different templates to send to customers by email or text or both combined. To create a new template, select one of the three predefined message templates and how you want to send...