by Uwe "Oova" Kleinschmidt | Jan 26, 2017 | Best Practices, Customer Retention, Pick Up, Retention Best Practices
Turn your Phone to Landscape Prepare for success in the Next Appointment Whether you pre schedule or not, use the Next Appointment to set up a successful next visit Using the Next Appointment button allows your service advisers to quickly make sure the customer will...
by Anastacia Brewer | Jan 26, 2017 | Customer Retention, Reports
Turn your Phone to Landscape Measure your success! The retention trends allows you to at a glance measure the performance of your CRM efforts, as well as create and stick to an action plan for improvement. Solution Where is it? # Appts Scheduled for all retention...
by Uwe "Oova" Kleinschmidt | Jan 10, 2017 | Customer Retention, Search and Educate (web)
Turn your Phone to Landscape Record and Track Customer Sources Where do your customers come from? Knowing where your customers come from is vital information to running your business. Make sure your staff is recording this information in a way you can easily measure...
by Uwe "Oova" Kleinschmidt | Dec 30, 2016 | Appointments, Best Practices, Customer Retention, Drop Off, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape Easily manage appointments with AutoVitals Managing your shop appointments made easy With your shop calendar, you can easily schedule appointments, send appointment confirmations and reminders, and view your shop’s schedule. ...
by Uwe "Oova" Kleinschmidt | Dec 27, 2016 | Best Practices, Customer Retention, Retention Best Practices, Search & Educate Best Practices, Search and Educate (web), The Digital Shop
Turn your Phone to Landscape Leverage your reviews to win new customers Make the most of your customer reviews You’re already going above and beyond to make sure your motorists are satisfied. Make sure you are leveraging this hard work to earn more customers by...
by Uwe "Oova" Kleinschmidt | Dec 23, 2016 | Customer Retention, The Digital Shop
Turn your Phone to Landscape Manage customer info and settings in one place View and Edit Motorist Information Easily Use the Vehicle and Driver Directory to manage and edit settings for motorists and their vehicles. Solution How do I edit a vehicle’s...
