by Uwe "Oova" Kleinschmidt | Mar 21, 2017 | Customer Retention, The Digital Shop
Turn your Phone to Landscape Online Portal to make it easy for your customers to reach you, access service history, and know what’s coming next. Impress your customers with a personal, online wealth of resources! Your shop can now offer customers 24/7 online...
by Uwe "Oova" Kleinschmidt | Mar 11, 2017 | Best Practices, Customer Retention, Product News, Retention Best Practices, SmartCheck, SmartFlow, SmartFlow Best Practices, The Digital Shop
Turn your Phone to Landscape Motorists Will Be Educated Better OEM Service Recommendations Tailored to the Odo Through our partnership with Identifix we have enabled the display of the Service Recommendations directly related of the current odometer of the vehicle in...
by Uwe "Oova" Kleinschmidt | Mar 10, 2017 | Best Practices, Product News, SmartCheck, SmartFlow, SmartFlow Best Practices, The Digital Shop
Turn your Phone to Landscape Increase Approval Rate and Communication with Photo Captions Technicians and Service Advisors make Inspection Reports More Effective Pictures are worth a thousand words, but words can turn pictures into the most effective way of educating...
by Anastacia Brewer | Mar 6, 2017 | Customer Retention, The Digital Shop
Turn your Phone to Landscape Make it easy for your customers to remember their state inspections Use the State Inspection Reminders to remind your customers of up to three unique inspections required by your state. With the option to include a coupon with the...
by Uwe "Oova" Kleinschmidt | Feb 27, 2017 | Best Practices, Customer Retention, Follow Up, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape Help your Customers Take Care of their Vehicle Provide excellent customer service and increase your retention rate. One of the most effective methods to increase the effectiveness of your shop’s service reminder and retention efforts...
by Uwe "Oova" Kleinschmidt | Feb 24, 2017 | Best Practices, Customer Retention, Follow Up, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape How do you keep customers coming back? Follow up to Thank Customers and Address Concerns When a customer leaves the visit and drives away, it is important to make sure that is not the last time they think about your shop. By routinely...