Mobile Unfriendly? Don’t Mess With Google.
This post is not for owners of a smartphone, who are unfriendly. This post is for people, who own a website, which is important for their business and who, for some reason, have missed that Google will change is ranking algorithm on April 21st so that mobile searches are treated differently than before
Lessons from Borders Going Out of Business and Why it Matters for Auto Repair
Do you ever go to the store to buy “stuff’?” I mean stuff you don’t put on or in your body? Stuff like books, electronics, or any thing else you know well enough just from looking at a series of pictures? OK then, how much stuff do you buy on Amazon? Lots, Right?
Select your KPI and Improve your Business
Business owners working on the business, and not in it, define key performance indicators (KPI) for their business, setting a baseline and monitor against this baseline. Although the urge is big, selecting more than three KPIs at a time is not only too aggressive, it backfires most of the time
The Importance of Call Analytics
One of the most important points of interaction between the Service Advisor and the motorist is the initial conversation. It is designed to assure the first time customer that the shop is the best choice for solving their vehicle’s problem or performing a particular service.
TopFuel: Personalize the Thank-You Email
Get More Reviews and More Appointments! Motorists receive thank you emails from shops every day, and some leave a review, but more and more don't. Why? They are inundated with emails containing generic call to actions. The solution: shops review each other to collect...
Tracking Ad Campaigns
Tracking phone numbers have been known to damage your business’ Google ranking and when expired often render your business directory listing useless. AutoVitals implemented some slick technology to avoid the downsides and leverage all the benefits of tracking phone numbers.
Motorists use the internet. Is your Shop Software Online?
The answer is “yes” if you use any of the major shop software products already. With the last release in 2012, our team has added another important tool to your toolbox keeping up with your customer’s fast internet utilization pace.
Do you need a Mobile Website?
Using smartphones and tablets to search for local businesses has become a wide spread habit and is going to increase, because it is highly convenient. Due to the much smaller available space on especially smartphones easy navigation becomes key for a great user experience. Lets look at a typical website, which has not been optimized ye
- V5.0.12 Topic and Photo/Image/Notes Editor - April 9, 2019
- Changing your PoS Server Guidelines - February 28, 2018
- Lost Customer Email Campaign - October 2, 2017