by Uwe "Oova" Kleinschmidt | Aug 31, 2020 | Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, The Digital Shop® Best Practices
All Updates for TVP.X, AutoVitals.X and TVP-Legacy (TVP.X): The number of Production Managers has been limited to 1, and in addition, a proxy can be defined. Note that all shops with more than one PM defined have either been configured as main and proxy if the number...
by Uwe "Oova" Kleinschmidt | Aug 28, 2020 | The Digital Shop® Best Practices, Uncategorized
During the Onboarding process shop implementers have now the ability to opt-in all customers for texting at once. In addition, by default, all customers not opted-in yet will be asked to opt-in at drop-off of their vehicle. See below how it is presented to you...
by Uwe "Oova" Kleinschmidt | Aug 27, 2020 | The Digital Shop® Best Practices, Uncategorized
Production Managers (PM) manage typically estimate building and dispatch techs and receive all alerts and tasks configured in the settings (see above) There can only be ONE PM at a time. If this person is not online, the proxy PM takes over. The proxy can be...
by Uwe "Oova" Kleinschmidt | Aug 26, 2020 | The Digital Shop® Best Practices
How does an inspection audit help you? Inspection Audits are a perfect way to take your digital inspection results to the next level. Achieving a high inspection rate, and inspection sent rate are only a part of the equation to improving customer satisfaction,...
by Uwe "Oova" Kleinschmidt | Aug 15, 2020 | Release Notes, Release Notes in TVP.X/TVP Legacy and Autovitals.X, The Digital Shop® Best Practices
All Updates for TVP.X, AutoVitals.X and TVP-Legacy (TVP.X): For “All SAs on Alert” shops, which don’t use a Production Manager, and instead request from SAs to take tasks from the shop pool, an SA can assign other SAs tasks to themselves. The TVP.X...
