by Uwe "Oova" Kleinschmidt | Dec 31, 2018 | Digital Shop News, Drop Off, Educational Topics, Inspect, Product Management News, Product News, Turbo
Turn your Phone to Landscape TVP Codes let Users Identify Themselves Traditionally login procedures use email address and passwords to identify and authenticate users. For high pace environments with frequently changing users of the same terminal, cards to swipe or...
by Uwe "Oova" Kleinschmidt | Dec 15, 2018 | Appointments, Customer Retention, Digital Shop News, Drop Off, Educational Topics, Product News, Turbo
Turn your Phone to Landscape Email/Text and Appointments Integrated with Your Vehicle DispatchingDigital Motorists use email and text to communicate and less and less use their phone and talk to the service advisor. Shops are forced to constantly check email and text...
by Uwe "Oova" Kleinschmidt | Apr 7, 2018 | Approval, Best Practices, Digital Shop News, Drop Off, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Manage vehicles by Service Advisor in SmartFlow Until now service advisors were hidden on the list of technicians in SmartFlow. That can now be changed. Please go to the technician list in the Setup (see image below) and mark them as a...
by Uwe "Oova" Kleinschmidt | Mar 3, 2018 | Approval, Best Practices, Digital Shop News, Drop Off, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Customize Canned Emails and Text Messages You have now 15 different templates to send to customers by email or text or both combined. To create a new template, select one of the three predefined message templates and how you want to send...
by Uwe "Oova" Kleinschmidt | Feb 24, 2018 | Approval, Digital Shop News, Drop Off, Inspect, Mobile, Pick Up, Product Management News, Product News
Turn your Phone to Landscape Text Messages Adjusted for Carriers Even with native texting implementations, carriers like AT&T Mobility and T-Mobile make are very sensitive to links at certain positions in the text message. They simply don’t render...
by Uwe "Oova" Kleinschmidt | Jan 7, 2018 | Approval, Customer Retention, Digital Shop News, Drop Off, Educational Topics, Follow Up, Inspect, Mobile, Pick Up, Product Management News, Product News, Search and Educate (web), Social Communication, Thank You
Turn your Phone to Landscape Mobile Engagement Made Simple Email is one of the most common ways of communicating. At least if you are a Digital Tourist or Digital Immigrant. Digital Natives seem to have left the email trail and prefer (snap)chat and texting. We...
