by Uwe "Oova" Kleinschmidt | Nov 19, 2019 | Educational Topics, Mobile, Product Management News, SmartFlow Announcements
Motorist Education Made Easy Every service advisor, who uses Digital Inspection results successfully, knows the importance of three Es: 1.Educate the customer instead of force-feeding the information 2.Eliminate confusion, lack of understanding by showing pictures and...
by Uwe "Oova" Kleinschmidt | Nov 5, 2019 | Educational Topics, Product Management News, SmartFlow Announcements
Have you activated your personal Google Drive to store all inspections results? Hm, then let’s do it now! You probably have heard of Google Drive. If not, I promise after reading this post you will appreciate it as a tool you wish you knew a long time...
by Uwe "Oova" Kleinschmidt | May 6, 2019 | Digital Shop News, Educational Topics, Inspect, Product Management News, Product News
The Wait is Over Adding SmartFlowX to NAPA TRACS Enterprise turns your operation into a digital shop. Not only are ARO increases the inevitable results, the Retention rate will increase as well. The best of all: you can measure staff behavior to pinpoint exactly...
by Uwe "Oova" Kleinschmidt | Feb 20, 2019 | Digital Shop News, Educational Topics, Inspect, Product Management News, Product News, Turbo
Edit Notes and Images Together Techs edit notes and add arrows to images on the tablet. These images are preselected for the Service Advisor to approve or add more information and post-edit the images. The Smart Photo/Image/Notes Editor helps Service Advisors to have...
by Uwe "Oova" Kleinschmidt | Feb 16, 2019 | Digital Shop News, Educational Topics, Inspect, Product Management News, Product News
Take it beyond RO Touch Adding SmartFlowX to RO Writer turns your operation into a digital shop. Not only are ARO increases the inevitable results, the Retention rate will increase as well. The best of all: you can measure staff behavior to pinpoint exactly...
by Uwe "Oova" Kleinschmidt | Feb 9, 2019 | Digital Shop News, Educational Topics, Inspect, Product Management News, Product News, Turbo
The Most Effective WorkFlow Integration in the Industry With the addition of the Time Clock integration, the Techs use the SmartFlow app on the tablet at the vehicle and the Service Advisor monitors the techs’ performance in real-time at the counter. The work...