by Uwe "Oova" Kleinschmidt | May 26, 2018 | Best Practices, Digital Shop News, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Special Markers On Steriods Special Markers have received so much attention and thousands of customized markers have been created by SmartFlow users that we added more and more features to them. This article shows how to Create Special...
by Uwe "Oova" Kleinschmidt | May 13, 2018 | Approval, Best Practices, Digital Shop News, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Well Prepared for the Customer Call Service advisors (SA) are always busy with lots of activities and need any help they can get to make the approval phone call the best possible experience for the customer. It is very important to know...
by Uwe "Oova" Kleinschmidt | Apr 7, 2018 | Approval, Best Practices, Digital Shop News, Drop Off, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Manage vehicles by Service Advisor in SmartFlow Until now service advisors were hidden on the list of technicians in SmartFlow. That can now be changed. Please go to the technician list in the Setup (see image below) and mark them as a...
by lauren thunen | Mar 29, 2018 | Inspect, SA Huddle
Inspection Sheet Best Practices March Service Advisor Huddle This month Jake Hilliard covered Inspection Sheet Best Practices to create customer engagement and increase approval. You don’t want to miss: How to attach educational videos to your inspections The...
by Uwe "Oova" Kleinschmidt | Mar 3, 2018 | Approval, Best Practices, Digital Shop News, Drop Off, Inspect, Mobile, Product Management News, Product News
Turn your Phone to Landscape Customize Canned Emails and Text Messages You have now 15 different templates to send to customers by email or text or both combined. To create a new template, select one of the three predefined message templates and how you want to send...
by Uwe "Oova" Kleinschmidt | Feb 24, 2018 | Approval, Digital Shop News, Drop Off, Inspect, Mobile, Pick Up, Product Management News, Product News
Turn your Phone to Landscape Text Messages Adjusted for Carriers Even with native texting implementations, carriers like AT&T Mobility and T-Mobile make are very sensitive to links at certain positions in the text message. They simply don’t render...