by Uwe "Oova" Kleinschmidt | Mar 11, 2017 | Best Practices, Customer Retention, Product News, Retention Best Practices, SmartCheck, SmartFlow, SmartFlow Best Practices, The Digital Shop
Turn your Phone to Landscape Motorists Will Be Educated Better OEM Service Recommendations Tailored to the Odo Through our partnership with Identifix we have enabled the display of the Service Recommendations directly related of the current odometer of the vehicle in...
by Anastacia Brewer | Mar 6, 2017 | Customer Retention, The Digital Shop
Turn your Phone to Landscape Make it easy for your customers to remember their state inspections Use the State Inspection Reminders to remind your customers of up to three unique inspections required by your state. With the option to include a coupon with the...
by Uwe "Oova" Kleinschmidt | Mar 5, 2017 | Customer Retention, Product News
Turn your Phone to Landscape No need to ask customer for carrier anymore! Updates to text message opt in make the opt in process easier for staff and customers We are excited to announce your staff will never have to ask customers for their carrier to sign up...
by Uwe "Oova" Kleinschmidt | Feb 27, 2017 | Best Practices, Customer Retention, Follow Up, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape Help your Customers Take Care of their Vehicle Provide excellent customer service and increase your retention rate. One of the most effective methods to increase the effectiveness of your shop’s service reminder and retention efforts...
by Uwe "Oova" Kleinschmidt | Feb 24, 2017 | Best Practices, Customer Retention, Follow Up, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape How do you keep customers coming back? Follow up to Thank Customers and Address Concerns When a customer leaves the visit and drives away, it is important to make sure that is not the last time they think about your shop. By routinely...
by Uwe "Oova" Kleinschmidt | Feb 23, 2017 | Best Practices, Customer Retention, Follow Up, Product News, Retention Best Practices, The Digital Shop
Turn your Phone to Landscape Design and send your own email templates Communicating with Your Customers Made Easy With the ability to add custom photos, text, hyperlinks, and appointment request, you can easily create a professional looking email to your customers in...