Customer Retention

Smart Service Reminders for higher Appointment Rate

Seasoned service advisors use the opportunity at pick-up to announce at pick-up that service reminders will hit the motorist’s inbox and cell phone when due and at vehicle drop-off to present the service history and open issues at the counter. Smart appointment service reminders eliminate the difficulties.

Text Message Opt in Made Easy

Updates to text message opt in make the opt in process easier for staff and customers
We are excited to announce your staff will never have to ask customers for their carrier to sign up customers for text messages. In addition, we have added several other updates to text messaging, making it easier for your staff to communicate with your customers through texting.

Customer Pick Up Script

Turn your Phone to Landscape Thank You For Coming In! See You Next Time! Once again, the importance of executing a great customer experience will set you apart from all the other repairs shops your customer could have given their business too. This SHOULD NOT be a...

Collecting, Responding to, and Promoting Reviews

Turn your Phone to Landscape Leverage your reviews to win new customers Make the most of your customer reviews You're already going above and beyond to make sure your motorists are satisfied. Make sure you are leveraging this hard work to earn more customers by...