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Joe's Auto - Vital Social

March 22, 2014
Joe's Auto - Vital Contact

April 1, 2014
Joe's Auto - Vital Retention

May 21, 2014
SmartFlow Image Editor

August 9, 2014
Setting up Service Intervals in your POS system

January 1, 2015
OEM Recommendations at Pick-Up

January 5, 2015
OEM Recommendations in Service Reminders

January 6, 2015
Declined Jobs are an effective CRM method

January 6, 2015
Declined Jobs at Vehicle Pick Up

January 6, 2015
Declined Jobs during Follow Up Calls

January 6, 2015
Declined Jobs at Vehicle Drop-Off

January 6, 2015
Declined Jobs when Scheduling Appointments

January 6, 2015
Recommendation Field at Vehicle Pick-Up

January 8, 2015
Recommended Jobs during Follow Up Calls

January 20, 2015
Recalls in Service Reminders

January 20, 2015
Recommendations in Service Reminders

January 20, 2015
Recalls during Follow Up Calls

January 21, 2015
Recalls at Vehicle Pick Up

January 21, 2015
Standard Operating Procedures

June 17, 2015
Teamwork Makes the Dream Work

January 21, 2016
The Winning Formula: SmartFlow + Coaching

September 15, 2016
Vehicle Pick Up Essentials

November 9, 2016
SmartFlow Best Practices: Email/Text with Motorists

December 8, 2016
Recommendations & Declined Jobs in your POS

December 16, 2016
Best Practices: SmartFlow Fitness

December 19, 2016
Loyalty Points Program in Action

December 20, 2016
Tablet Best Practices: Job Approval & The Active Vehicles...

December 23, 2016
SmartFlow: TeE-Times for Payroll and Key Reports

December 24, 2016
SmartFlow Advanced: Workflow on Steroids

December 26, 2016
Collecting, Responding to, and Promoting Reviews

December 28, 2016
SmartFlow: Customize your Standard Workflow

December 28, 2016
Scheduling and Viewing Appointments

December 30, 2016
Today's Vehicle Page: Assign and Prioritize Work from Technician...

December 31, 2016
How to Configure and Use Canned Jobs

January 1, 2017
Next Appointment Preparation at Pick Up

January 27, 2017
MyCarVitals Mobile App

January 31, 2017
Customer Drop Off Script

February 1, 2017
Using Smart Markers

February 16, 2017
Retention Campaign Manager

February 22, 2017
Build and Launch Email Campaigns

February 23, 2017
Follow Up Calls

February 24, 2017
Service Reminder Calls

February 27, 2017
Photo Captions For Digital Inspections

March 10, 2017
OEM Service Recommendations On Point

March 11, 2017
From Compact to Comprehensive

March 11, 2017
'Centroid' and Your Web Presence

March 22, 2017
Marking Customers as "No Marketing" in your POS

March 28, 2017
The Digital Shop® Talk Dos and Don'ts

May 26, 2017
What Do I Do With My serviceteam@ Email?

May 26, 2017
Easy and Effective Permission Based Text Messaging

June 29, 2017
Motorists See and Hear Tech Videos

July 9, 2017
Transparency builds Trust: Workflow Notifications to Update Motorists

July 11, 2017
VibAlerts keep Technicians focus on the Vehicle

August 2, 2017
Customer and Shop-Only Notes Revisited

August 19, 2017
Lost Customer Email Campaign

October 2, 2017
New Tablet Version SmartFlow 3.9.51

December 6, 2017
Your Own Texting Channel

January 6, 2018
Changing your PoS Server Guidelines

February 28, 2018
15 Canned Emails and Text Messages

March 3, 2018
SmartFlow: Service Advisor Detection in WinWorks

April 7, 2018
Know The Motorist's Research Time of the Inspection Results

May 13, 2018
Perfect your Special Markers

May 26, 2018
Send Work Orders Only

May 26, 2018
Vehicle specific Info Across Visits

June 10, 2018
Reach Customers Effectively with Communication Preferences

July 8, 2018
Tablet: Start A Vehicle on the Tablet

July 25, 2018
Tablet: Worked vs. Billed Hours Alert You

July 25, 2018
Tablet: Access Inspections Directly on the Work Order

July 25, 2018
Tablet: Enforce Taking Notes and Pictures

July 25, 2018
Hunter Quick Check and WinAlign Integration

August 25, 2018
New Carry-Forward Saves Time and Makes CRM Effective

September 16, 2018
No More Detective Work with the Business Control Panel

September 23, 2018
The Brand Manager creates a good feeling

October 29, 2018
The Business Control Panel: Put Your Business on AutoPilot

November 4, 2018
Your customers' behavior is in the Frequency Report

November 14, 2018
Smart CRM: "Set and Forget" and Full Control

November 15, 2018
Today's Vehicle Page (TVP) Glossary

November 21, 2018
The SmartFlow App Version 4.6

November 30, 2018
Turbo V5.0.1: More Usability and Managing Future Appointments

December 3, 2018
Turbo V5.0.2: Time Savers and Shop Chat Update

December 16, 2018
Turbo SmartFlow App V1.3.2

December 29, 2018
Turbo V5.0.3: New Year's Release

December 31, 2018
Turbo SmartFlow App V1.3.4

January 11, 2019
What To Do With A LOW ARO

February 25, 2019
Clearing Browser Data

March 23, 2019
Standard V5.0.13: Custom Banners and More

April 21, 2019
Multishop Dashboard For Owners and Coaches

April 22, 2019
SME Presentation on GMB 101

August 2, 2019
SME Presentation on Reviews 101

August 6, 2019
SME Presentation on Workflow 201

August 6, 2019
SME Presentation on Turbo 101

August 6, 2019
SME Presentation on Retention 101

August 6, 2019
SME Presentation on Digital Communication 201

August 14, 2019
SME Presentation on Turbo - TVPx and TabletX

August 16, 2019
SME Presentation on Web Presence 101

August 16, 2019
SME Presentation on Group Check-in 101

August 19, 2019
SME Presentation on GMB 201

August 20, 2019
SME Presentation on Reviews 201

August 20, 2019
SME Presentation on Workflow 301

August 28, 2019
SME Presentation on Digital Communication 301

August 28, 2019
SME Presentation on Turbo - TVPx 2

September 6, 2019
SME Presentation on Retention 201

September 6, 2019
SME Presentation on Group Check-in 201

September 12, 2019
SME Presentation on Web Presence 201

September 12, 2019
SME Presentation on GMB 301

September 17, 2019
SME Presentation on Reviews 301

September 17, 2019
SME Presentation on Workflow 401

October 3, 2019
SME Presentation on Digital Communication 401

October 3, 2019
SME Presentation on Turbo - TVPx 301 Onboarding

October 3, 2019
SME Presentation on Retention 301

October 3, 2019

Author
Recent Posts

Anastacia Brewer

Latest posts by Anastacia Brewer (see all)

V5.0.12 Topic and Photo/Image/Notes Editor - April 9, 2019
Changing your PoS Server Guidelines - February 28, 2018
Lost Customer Email Campaign - October 2, 2017