Best Practices

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SmartFlow Best Practices

Support Best Practices

Customer Retention Best Practices

  • smartflow motorist research time
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    Turbo Only: Know The Motorist's Research Time of the Inspection Results
    May 13, 2018
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    SmartFlow: Service Advisor Detection in WinWorks
    April 7, 2018
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    Turbo Only: New SmartFlow Photo Editor
    March 31, 2018
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    Protractor Integration V2.0 Finished!
    March 12, 2018
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    15 Canned Emails and Text Messages
    March 3, 2018
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    Changing your PoS Server Guidelines
    February 28, 2018
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    Your Own Texting Channel
    January 6, 2018
  • AutoVitals SmartFlow new version
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    New Tablet Version SmartFlow 3.9.51
    December 6, 2017
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    Lost Customer Email Campaign
    October 2, 2017
  • smartflow customer notes
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    Customer and Shop-Only Notes Revisited
    August 19, 2017
  • VibAlert SmartFlow
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    VibAlerts keep Technicians focus on the Vehicle
    August 2, 2017
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    Transparency builds Trust: Workflow Notifications to Update Motorists
    July 11, 2017
  • Tech Videos
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    Motorists See and Hear Tech Videos
    July 9, 2017
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    Easy and Effective Permission Based Text Messaging
    June 29, 2017
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    What Do I Do With My serviceteam@ Email?
    May 26, 2017
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    The Digital Shop® Talk Dos and Don'ts
    May 26, 2017
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    Marking Customers as "No Marketing" in your POS
    March 28, 2017
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    'Centroid' and Your Web Presence
    March 22, 2017
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    From Compact to Comprehensive
    March 11, 2017
  • OEM service recommendations
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    OEM Service Recommendations On Point
    March 11, 2017
  • SmartFlow photo caption
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    Photo Captions For Digital Inspections
    March 10, 2017
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    Service Reminder Calls
    February 27, 2017
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    Follow Up Calls
    February 24, 2017
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    Build and Launch Email Campaigns
    February 23, 2017
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    Retention Campaign Manager
    February 22, 2017
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    Using Smart Markers
    February 16, 2017
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    Customer Drop Off Script
    February 1, 2017
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    MyCarVitals Mobile App
    January 31, 2017
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    Next Appointment Preparation at Pick Up
    January 27, 2017
  • canned jobs
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    How to Configure and Use Canned Jobs
    January 1, 2017
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    Today's Vehicle Page: Assign and Prioritize Work from Technician View
    December 31, 2016
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    Scheduling and Viewing Appointments
    December 30, 2016
  • workflow
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    SmartFlow: Customize your Standard Workflow
    December 28, 2016
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    Collecting, Responding to, and Promoting Reviews
    December 28, 2016
  • workflow management smartflow
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    SmartFlow Advanced: Workflow on Steroids
    December 26, 2016
  • TeE-Times
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    SmartFlow: TeE-Times for Payroll and Key Reports
    December 24, 2016
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    Tablet Best Practices: Job Approval & The Active Vehicles Screen
    December 23, 2016
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    Loyalty Points Program in Action
    December 20, 2016
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    Best Practices: SmartFlow Fitness
    December 19, 2016
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    Recommendations & Declined Jobs in your POS
    December 16, 2016
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    SmartFlow Best Practices: Email/Text with Motorists
    December 8, 2016
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    Vehicle Pick Up Essentials
    November 9, 2016
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    The Winning Formula: SmartFlow + Coaching
    September 15, 2016
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    Teamwork Makes the Dream Work
    January 21, 2016
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    Images Sell - When do YOU start Digital?
    August 24, 2015
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    Standard Operating Procedures
    June 17, 2015
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    Recalls at Vehicle Pick Up
    January 21, 2015
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    Recalls during Follow Up Calls
    January 21, 2015
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    Recommendations in Service Reminders
    January 20, 2015
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    Recalls in Service Reminders
    January 20, 2015
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    Recommended Jobs during Follow Up Calls
    January 20, 2015
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    Recommendation Field at Vehicle Pick-Up
    January 8, 2015
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    Declined Jobs when Scheduling Appointments
    January 6, 2015
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    Declined Jobs at Vehicle Drop-Off
    January 6, 2015
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    Declined Jobs during Follow Up Calls
    January 6, 2015
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    Declined Jobs at Vehicle Pick Up
    January 6, 2015
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    Declined Jobs are an effective CRM method
    January 6, 2015
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    OEM Recommendations in Service Reminders
    January 6, 2015
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    OEM Recommendations at Pick-Up
    January 5, 2015
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    Setting up Service Intervals in your POS system
    January 1, 2015
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    SmartFlow Image Editor
    August 9, 2014
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    Joe's Auto - Vital Retention
    May 21, 2014
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    Joe's Auto - Vital Contact
    April 1, 2014
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    Joe's Auto - Vital Social
    March 22, 2014